Very well, told him I was dissatisfied with the way employees were treated, with the way management was going and apparently the big smile was a dead giveaway that I had already made my decision and that he wouldn't be able to sway me.
So I guess my advice related to this article would be, if you're hiring somebody and he has to tell his boss that he's quitting, make sure he looks as enthusiastic as possible about the new job, to make sure the boss rolls over right away ;)
Hmm... it sounds like you didn't follow any of the advice in the article. Shows that there's more than one way to quit a job. What was his reaction when you said that you didn't like the way employees are treated?
I think he knew we were being treated unfairly, but yet he couldn't do anything about it. One of the problems of a large company like that is that there are so many layers of 'management' that nobody is left with any responsibility or autority (like treating employees better).