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Honestly, I think a lot of it is just the friction of payment interfaces, endless redirects, anticipation of bugs in those fragile workflows...

There's a lot of things I won't pay $4.99 for because I'm too lazy to tap through five screens and try to remember my CVV. If I could just press one button and the five bucks get charged and that's the end of it, the instant gratification would be hard to resist.




I don't think that Paypal (which can do that) helps that much. It really is a mental hurdle. I understand it. It's: "Maybe I can just google around a bit and solve my problem." It doesn't matter that they can't. It's the fact that they think they might be able to that interrupts the purchase.


As a 2016 MBP owner, I find myself making a lot more impulse purchases on websites that support Apple Pay simply because all I know that all I need to do is put my finger on the Touch ID sensor.


Paypal does almost exactly that but it's not cool to offer any more since it's old tech.


Nah, there are still plenty of relatively labourious steps involved in a Paypal transaction.




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