> “[…] thank you for contacting Google Inc. Please note that due to the large number of enquiries, e-mails received at this e-mail address support-de@google.com cannot be read and acknowledged”
It’s worse than that: the phrasing is entirely deceptive and misleading. “Thank you for contacting Google”? But the remainder of the message is denying that you actually did contact Google. You tried, but you failed.
It's funny because that the email in their imprint and you're technically supposed to put contact data in there where you can be immediately contacted. Sadly not outright illegal to just spam filter this inbox.
Google's support in a nutshell.