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The big question, of course, is does Netflix succeed because of, or in spite of, this policy.



Yes, or is there a version of this policy -- say remove very poor performers from time to time -- that is effective without having to fetishize being "tough"


The idea of removing the lowest performers, regardless of their ability, is a business idea from I believe the Jack Welch era at GE.

In my management classes at business school, it's taught as a cautionary tale of unintended consequences and bad management. So this policy is a well-explored bad idea from decades ago, and it seems typical of Silicon Valley to arrogant reinvent a wheel without looking at cautionary tales from the past.


Exactly.

Most people cannot even tell you how to measure a programmer's performance. But we're comfortable with firing the "lowest performing" developers? Lowest performing by what metric?

Honestly these "get rid of poor performance" policies are just abused to remove people who others have a personal dislike for, or similarly those who don't make enough friends to game the system.

Plus whose to say that even if we could measure performance, that it wouldn't be down to externalities outside of the individual's control (e.g. poor manager, poor team culture, bad project requirements, poorly written/documented legacy system they need to integrate with, etc).


To put this idea another way: good managers are humans, and exceptional humans aren't scalable. To solve that problem, companies try to deploy algorithms (via spreadsheets or software) that do scale, but end up being terrible managers.


They’ve been pushing the same product since inception; they could do nothing except maintain current tech and catalogue, which is what they’ve more or less been doing. So it’s in spite of. They could have any culture, hire a herd of thousands of cats and pay them half a million each, and they wouldn’t lose much.

The only thing they need to do to survive is maintain rights to enough shows people are willing to pay for.


They’ve been pushing the same product since inception

I don't see how that's true at all. They were originally an American DVD mail order service that rented other people's movies.

They're now a global streaming service with a strong content production division.

They've change both the product, the business model, the customer base and the tech.


They made that pivot a decade ago now. The current work for most of the tech employees is likely exactly maintenance.

They could be looking at another pivot, but that's yet to be seen.


I wasn't speaking only regarding tech, since the previous poster talked about the catalogue, which has definitively changed with the Originals (the first is just five years old).

But even regarding tech, they've been making new things; for example, they moved from physical data centers to their OpenConnect appliances.


You seem to think that maintaining the current site takes no effort.

I bet you think iPhones make themselves or that Google search barely requires maintenance?

It's not like they've not added countries, content and features since inception.




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