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I don’t think that’s necessarily true. When I filed my change of address/mail forwarding, they sent me an email saying that Informed Delivery was suspended on my old address and then they also sent a letter to the old address which was forwarded to the new address which basically said the same thing.

I guess if you don’t file change of address then they won’t know.




I did file a change address a year ago and yet continued to receive the emails from my previous address. As mentioned in my reply to another comment, I tried unsuccessfully to convince them that this was a problem, and they told me it was my responsibility to also discontinue the emails.

Perhaps they have changed their position in the last year.


You aren't going to change USPS policy by telling a low-level customer support agent that the policy is wrong. They aren't paid for that.


It sounds like they changed it then since I moved only 6 months ago.


I moved two years ago and even then it unsubscribed me from my previous Informed Delivery subscription. I really don't know what the user above is talking about.


I've rarely had poor experiences with USPS, but not too long ago I filed a change of address after a move and... AFAICT, it did nothing. Some crucial pieces of mail got lost (thanks hostile former housemate!) and it resulted in things like health insurance coverage being interrupted.

I don't know if this is the common case, but with big negative impacts, it seems like a possibility worth accounting for.


Same here, moved and now only get informed delivery for my new/current apartment. Considering my mailbox is like a quarter mile away, it's super convenient!




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