Anyone know of other public resources like the one from PagerDuty? The SRE book and workbook at https://landing.google.com/sre/books/ have some details, but curious if there are others people would recommend.
Anything out of Mission Control during Apollo. The Army has good stuff too. FEMA has some good stuff on how they apply it on the ground and train.
I particularly like Gene Kranz "Failure is not an Option". It is more background but it works. In general, it is not crazy hard. You get the roles, you distribute them. Someone can have multiple roles that depends on the size of the incident.
The usual roles i differentiate are Point (think of it as IC if you want), Comms and Logs
