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When I was working at Best Buy at least, the register wouldn't let you price match if it fell below a certain margin. If that's still the policy, that means that managers were likely involved, and very likely approving the price match.

I guess that's going to inspire some serious good will in those customers, but geeze, that's a $12,000 loss in the day's profit. Is it worth it?



It's not those customers they care about. It's the additional million people who will see the news and scour the deals next year hoping for the same.




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