> it doesn't hurt that hardware now is so fast and scalable that performance and efficiency can take a back seat to usability and clarity.
Agree. Unfortunately , the users of even the new usable systems may be loath to take up these changes. Why? I guess inertia and priorities. My mind goes back to QWERTY v/s Dvorak and how it panned out.
The top answer on StackExchange alludes to this, too.
My mind goes back to QWERTY v/s Dvorak and how it panned out.
Sometimes the new system isn't better so there's no reason to switch... AFAIK, Dvorak is not better than QWERTY (despite claims to the contrary).
I worked in IT at a hotel company when they made the cutover from a 3270 based text system to an early 90's modern Windows GUI -- agents hated it, even with command shortcuts it was slower than the old interface. Training new agents was faster, but experienced agents were much slower.
Agree. Unfortunately , the users of even the new usable systems may be loath to take up these changes. Why? I guess inertia and priorities. My mind goes back to QWERTY v/s Dvorak and how it panned out.
The top answer on StackExchange alludes to this, too.