I'm really surprised to hear so many horrible experiences with Home Depot ordering online. Over the past 2-3 months I have placed multiple orders for things that are shipped to my house, and that has gone off without a hitch.
I've also placed an order for "express delivery" which seems to be a HD delivery driver coming from either a store or a local warehouse. I placed an order for a bunch of screws, insulating foam, joist hangers, etc. My ordered was placed around 1pm and I had the items on my porch by about 6pm the same day.
I also ordered a bunch of lumber, sheets or rigid insulation, etc. that needed to be delivered by truck. The driver arrived on time, used his all-terrain forklift to navigate around a bunch of parked cars (I live in a fairly dense residential neighborhood), and place the whole load right where I wanted it on my front lawn. Couldn't be happier with the whole process.
Just thought it was worth sharing some positive experiences, as a counter point to the negative ones here.
I have also placed maybe a dozen Home Depot orders over the years with no issue. Including a fridge that was delivered last month. I also like their app.
I've also placed an order for "express delivery" which seems to be a HD delivery driver coming from either a store or a local warehouse. I placed an order for a bunch of screws, insulating foam, joist hangers, etc. My ordered was placed around 1pm and I had the items on my porch by about 6pm the same day.
I also ordered a bunch of lumber, sheets or rigid insulation, etc. that needed to be delivered by truck. The driver arrived on time, used his all-terrain forklift to navigate around a bunch of parked cars (I live in a fairly dense residential neighborhood), and place the whole load right where I wanted it on my front lawn. Couldn't be happier with the whole process.
Just thought it was worth sharing some positive experiences, as a counter point to the negative ones here.