What is funny is sometimes I'll run into a problem customer that other developers complain about and I'll profusely thank that customer for finding the bug (even if they are being jerks about it).
After a few rounds of that and they think they're a valuable power user with lots of insight who is saving us all. (Doesn't matter if it is true or not.)
Suddenly they bring me bugs all happy as a clam that they found something that nobody else could (again doesn't matter if it is true or not), and they're all proud and in a much better mood and feel better about the product.
What is funny is sometimes I'll run into a problem customer that other developers complain about and I'll profusely thank that customer for finding the bug (even if they are being jerks about it).
After a few rounds of that and they think they're a valuable power user with lots of insight who is saving us all. (Doesn't matter if it is true or not.)
Suddenly they bring me bugs all happy as a clam that they found something that nobody else could (again doesn't matter if it is true or not), and they're all proud and in a much better mood and feel better about the product.