Of my past 10 orders with Amazon, 4 of the items I've received have been either non-functional, the wrong item entirely (a knock-off of an APC replacement battery), or clearly used.
Amazon has refused to publish every one of my reviews, which, as you said in your situation, clearly met their guidelines.
My experiences indicate to me that they have no interest in improving. They're far more interested in protecting shady sellers from buyers than they are in protecting buyers from shady sellers, counterfeit products, etc.
Amazon has refused to publish every one of my reviews, which, as you said in your situation, clearly met their guidelines.
My experiences indicate to me that they have no interest in improving. They're far more interested in protecting shady sellers from buyers than they are in protecting buyers from shady sellers, counterfeit products, etc.