To which I honestly, just kept my mouth shut and stood aside.
I can never keep my mouth shut in these situations. Sometimes it leads to promotions, but I suspect it puts a ceiling on how high I can climb the corporate ladder.
Spent the first 10 years of my IT career driving towards greater control over the systems we managed, because "the reason the service is down is that someone else (usually a vendor) didn't do their job" was never an excuse. The last 5-10 years I've found myself ceding more and more control to cloud service vendors (like Microsoft). Less work for me ("raise a premium case"). Less stress too ("they're working on it, nothing for us to do"). Now I finding myself hoping I'll be retired before the pendulum swings back again.
I just figured there was some "short term" misunderstanding. As always I looked like an idiot but hey in a good place with good people youll all just move onto the next topic and know the details will work themselves out regardless who is right.
I can never keep my mouth shut in these situations. Sometimes it leads to promotions, but I suspect it puts a ceiling on how high I can climb the corporate ladder.