Oh wow, I literally have a blog post queued up about how different kinds of "documentation" can be split into similar categories. Great to see that someone else has had a similar insight!
My categories are Source (Reference), Procedures (~Tutorials), Examples (How-tos) and Meta (Tribal Knowledge, history, etc).
In the context of software teams (and others I'm sure) my anecdotal insight is that without a balance of these kinds of information, certain team functions break down:
- No Source/Reference, no shared deep understanding
- No Procedures, difficulty scaling processes (and difficulty onboarding new team members)
- No examples, harder to develop new skills / level up existing skills
- No meta, no context or "why", leading to less motivation
[0] https://documentation.divio.com