Hiring may be a part of it, but not the whole answer. It actually needs a more process-oriented solution. Adding people to a broken process makes things worse.
When people complain of being over burdened, more often than not it means the process they worked within had a lot of waste. Invariably, the proposed solution was always “we need more people”. You can sometimes hide process waste problems with inventory. The number of times hiring people made for a long term solution is exactly zero in my experience, and this includes process improvement work within healthcare.
“Just hire more people” tends to be a myopic view that underscores a misunderstanding of the systemic effects at work.
When people complain of being over burdened, more often than not it means the process they worked within had a lot of waste. Invariably, the proposed solution was always “we need more people”. You can sometimes hide process waste problems with inventory. The number of times hiring people made for a long term solution is exactly zero in my experience, and this includes process improvement work within healthcare.
“Just hire more people” tends to be a myopic view that underscores a misunderstanding of the systemic effects at work.