and then they respond with 1001 reasons why they can't update (security restrictions, corporate policies, etc).
There has to be a line drawn - where do you draw it? If 5.0.1 came out yesterday, do you not support someone who is running 4.8 which came out 3 weeks ago?
they respond with 1001 reasons why they can't update, you come back with "well that's too bad". the only way to change people's attitudes toward browser updates is to not tolerate outdated software. if we keep accommodating crappy IT departments, things will never change.
There has to be a line drawn - where do you draw it? If 5.0.1 came out yesterday, do you not support someone who is running 4.8 which came out 3 weeks ago?