Banks do this but they will easily reverse all but one of them if you call without even arguing. If you argue a bit, I think they would reverse even the legitimate one.
Not KeyBank. I had a situation like this in college. Several levels of escalation finally got two of six overdraft charges lifted, but I was told that two reversed charges was the limit per year, no matter what the reason.
There are no limits like that because that wouldn't make sense.
I really wish we threw managers like that in jail though. They know they're enough of a roadblock that their denial to help will squash most legitimate complaint, letting them keep most of their stolen money. A 5-8 years sentence for fraud for them and coworkers who aided and abetted this would do wonders to stopping this kind of thing.
I was able to get fees like this reversed once, but not before I got a very demeaning, public, and personal lecture about personal responsibility from the banker. To quote from the BankSimple article, "After that, I said some bad words."
