You shouldn't be afraid to cater to the minority of power users. Power users are the ones that make browser recommendations to an outsized group of people, e.g. friends, relatives and coworkers. They are also the ones that drive new standard adoption.
It's entirely plausible that when you alienate a power user, you also alienate their entire social circle, dependent on them for tech advice, so you lose 20x-100x of your audience/users.
I'm not saying that's exactly what happened, but it definitely happened to some degree. Personally, I no longer recommend or use Firefox to anyone. The techy people in my circle use Brave or ungoogled Chromium.
The untechy ones use Chrome/Edge and maybe have Opera/Vivaldi as their backup browser or Safari if they're big Apple fans. Almost no one uses FF anymore. Without its extensibility, it simply doesn't compete anymore.
It's entirely plausible that when you alienate a power user, you also alienate their entire social circle, dependent on them for tech advice, so you lose 20x-100x of your audience/users.
I'm not saying that's exactly what happened, but it definitely happened to some degree. Personally, I no longer recommend or use Firefox to anyone. The techy people in my circle use Brave or ungoogled Chromium.
The untechy ones use Chrome/Edge and maybe have Opera/Vivaldi as their backup browser or Safari if they're big Apple fans. Almost no one uses FF anymore. Without its extensibility, it simply doesn't compete anymore.