One equivalent that does everything and is as flexible as jira, I don't know.
There are however a multitude of software that provide some of the functionnalites or can do many things jira does but in a more opinionated way.
It depends if one's company want a tool flexible enough to suit gazillons of different workflows with integration with many other tools or not. If the goal is only to have issues and kanban boards I think there are many alternatives.
Funny thing is jira is such a mess Atlassian introduced jira service desk more focused on tickets while the former can also do that.
> Funny thing is jira is such a mess Atlassian introduced jira service desk more focused on tickets while the former can also do that.
Not quite. Service Desk (aka Service Management today) has a number of capabilities that differ quite significantly from Jira Software. The most obvious is the end-user facing help portal. But how users are managed is quite different, it has SLAs, different reporting, a knowledge base, etc. Just like Jira Software is flexible but tailored to software teams with boards, backlogs and sprints, Jira Service Management is tailored to IT teams and requirements specific to that market.
One equivalent that does everything and is as flexible as jira, I don't know.
There are however a multitude of software that provide some of the functionnalites or can do many things jira does but in a more opinionated way.
It depends if one's company want a tool flexible enough to suit gazillons of different workflows with integration with many other tools or not. If the goal is only to have issues and kanban boards I think there are many alternatives.
Funny thing is jira is such a mess Atlassian introduced jira service desk more focused on tickets while the former can also do that.