I simply cannot fathom the idea of harassing someone publicly on the internet to deal with a professional issue I face.
In fact, at every company I've ever worked for, damaging the company's reputation by doing that would have lead to far more serious issues at work than just finding a workaround and documenting it well - and then, if suitable, contributing back to the project with something helpful.
In fact, at every company I've ever worked for, damaging the company's reputation by doing that would have lead to far more serious issues at work than just finding a workaround and documenting it well - and then, if suitable, contributing back to the project with something helpful.