I disagree extremely with cloudflare's position here.
One area I'd like to call out is that they think they are a utility. But they are not bound to the same legal restrictions as a utility. It's greedy and slimy to fall back on that argument.
If you're actually a utility, then change your company so you're treated like one legally. I'm sure you'll love it, Cloudflare leadership.
IMHO, the legal definition of "utility" is not necessarily useful. The law is slow, while the real world quickly becomes dependent on pieces of tech. I believe that one day the law will finally catch up and these providers will be likened to utilities.
One area I'd like to call out is that they think they are a utility. But they are not bound to the same legal restrictions as a utility. It's greedy and slimy to fall back on that argument.
If you're actually a utility, then change your company so you're treated like one legally. I'm sure you'll love it, Cloudflare leadership.