I really appreciate the transparency from them. They even lost out which models of RAM they have tested for compatibility so you can buy on your own. I just ordered a computer from them and I sourced those parts separately for something like $70 savings but I’m actually having second thoughts because
1) if I source from them I’m more positive that they’d be able to help me if I have problems within the warranty period, so maybe saving $70 on a $1600 purchase isn’t worthwhile
2) peace of mind vs the mess of counterfeits from Amazon third party sellers
3) they are a small company and I want them and help them to succeed because I love what they are trying to do (but also, selfishly, I need them to stick around if I want to order parts in the future)
Supporting the company is fine. I truly wish these guys succeed. This is an awesome project. But the bring your own options are great.
How many of use have spare SODIMMs and NVMes lying around from buying base models and upgrading HD and RAM ourselves. You can get a stock Frame Work and shove your spares in there. Or PIF your parts to someone that can't afford a spiffy new machine. You can even reuse your USB-C charger. It's still not "cheap" but saving a couple hundred dollars and reducing electronic waste is nice.
I think the the DIY spec should price in 2 USB-C modules, a HDMI module and a USB-A module though. You really can't use it without a few modules. Or Even 2 USB-C and 2 dummy modules (make dummy modules are release 3D model to print) if you already have a USB-C hub.
1) if I source from them I’m more positive that they’d be able to help me if I have problems within the warranty period, so maybe saving $70 on a $1600 purchase isn’t worthwhile
2) peace of mind vs the mess of counterfeits from Amazon third party sellers
3) they are a small company and I want them and help them to succeed because I love what they are trying to do (but also, selfishly, I need them to stick around if I want to order parts in the future)