> A few things that always stand out to me... - the calm demeanor shown by both ATC and pilots. Even in situations that make me cringe sitting at my laptop, everybody involved is steady. I know it's their job, but it still amazes me.

- "not an emergency" https://www.youtube.com/shorts/bugknVx5NZ0

- "delta 1943, cancel takeoff clearance" https://www.youtube.com/watch?v=mIiPt1YVkP8&t=581s