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What are you talking about? If car rental is your nightmare, you frankly haven't lived.

I rented a Toyota Rav for a road trip from Seattle the SW for 12 days. $700 plus fuel and done. That hyperbolic math you haven't done doesn't check out.

So you are telling me, that for a car with a 30k MSRP, instead of renting it once a year for 700$ for a road trip, I should purchase it outright... Because of unpredictability and risk? Millions of people rent cars every day. Maybe your hassle tolerance is infinitesimally low?

In engineering, I'd call it innumeracy.




The last time we rented a car, they refused to give us any car. We had paid over $400 already. There were no other rental options anywhere. My father had to drive 14 hours round trip to pick up my family.

But yeah, I’m sure renting cars is always just perfect and never a nightmare.


Why did they refuse? That makes it sound like they had cars but decided not to give you one, despite your pre-payment.


That’s precisely what they did. It was a one-way rental paid for on the Hertz website, and the local guy didn’t want to give up the car. So he refused.

When I called Hertz about it, they said they had no authority over the local agents. When I press them on it, they hung up on me.


There are definitely omitted parts to this story. We get it. Everyone does it. But this is definitely not the whole story.


Of course there are other parts to the story. But you have the salient facts.

What I'm pretty sure happened is that rental cars were in high demand for quite a while after Covid, and the local office didn't want to lose a car. (One way rental away from a small market, means there's not much of a chance of somebody delivering a car one-way back to that location anytime soon. So that means they have to pay to get a car shipped in from another market.) So they refused to give the car up.

If you want to hear the excuse the local agent originally gave it was that the rental was in my wife's name but the card it was paid for was my MIL's card. It was my wife who went in to get the car at first. But when both my wife and MIL went in to get the car, he still refused to give up the car, and stated that he wouldn't rent them a car.

So you can believe whatever you want about how I'm hiding things in the story. Believe me, if I spent the time to tell the whole story, it wouldn't reflect poorly on us, but only make Hertz look much, much worse.

Is it that hard to believe that a consumer had a bad experience with a rental company? I mean, seriously... have you ever watched Planes, Trains and Automobiles? It's only funny because so many people have experienced it. I'm not the only one in this thread citing a nightmare experience with a car rental.


A couple I am friends with tried to rent a car in NYC the day before Thanksgiving. Reserved a car online in advance, got to the rental place, only to be told that no vehicles were available. So instead of a car, they had to take the only form of transportation they could arrange at the last minute: the Megabus. Which is always fun with a small baby and luggage.

As I understand, theirs is a fairly common post-pandemic car rental experience.




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