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Yeah, I think the UX here in the Netherlands is much simpler and easier than in other countries. When I go to the UK (e.g. Tesco Express) I have to select a bagging option, there's no "no bag" option at the beginning of the transaction even though I'm only buying a litre of milk, then when I put the carton down in the bagging area it triggers an alarm saying a store assistant is coming, but they never do because they're too busy serving all the other customers at the regular checkout. So I give up and try a different checkout, blocking the one I've just tried to use for 2 minutes.

I posted about this on Linkedin too and got a few comments about the complexity in the UK, USA, France and elsewhere. https://www.linkedin.com/posts/samcritchley_it-hasnt-deliver...




99% of the time I use the 'weigh your own bag' option it asks someone to approve my bag. It's annoying.

Also, the 'bagging area' is on different sides in different shops. Also annoying.


Weird, I've never seen a self checkout in the UK that doesn't provide the option to select no bag or key in 0 bags.


That 2 minutes is nice, in Poland a checkout station that was abandoned is blocked until an assistant notices it, so more like 30 minutes.




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