There's nothing unique about Startups in this sense.
What we are talking about is people who care about the success of the business and pleasing customers, versus people who are optimizing for "corporate success" (ladder climbing).
You can find both types of people everywhere, at all levels. So it really is about "hire the best people". You just have to have the right measure of "best".
What we are talking about is people who care about the success of the business and pleasing customers, versus people who are optimizing for "corporate success" (ladder climbing).
You can find both types of people everywhere, at all levels. So it really is about "hire the best people". You just have to have the right measure of "best".