>I mean if you’ve ever bought enterprise software, you know that much of the sales pitch is for aspirational features. Ugh.
The company I work for has had to cancel contracts and claw back money a few different times from vendors that have promised features that were mandatory in our industry that weren't actually available in the software. One I recall was a pricey leave of absence tracking platform that didn't actually consider hipaa compliance to be important.
Sales not understanding their own product is a long-running joke. My favorite anecdote of it was our sales person demonstrating a highly-available system by removing power cables from all nodes. That's going to be a tough feature to provide by next quarter.
