I'm not sure about them being garbage but I do believe very strongly that existing SaaS software is way way wayyyy overpriced. So there is an opportunity to build a simple, low price software that does less but just works.
This is where I like to operate. My career is implementing ERP software. It's expensive and I notice clients really value about 10% of what it can do. So I built an opinionated version of that, focusing on being the best at that 10% and keeping the features limited to just that versus the ERP approach which is a platform for all but a solution to none.
Good one. I love this approach. Work somewhere. Find which part of the big software is most valuable and you can make a business out of it and run a small business.
Overpriced complaints always sets off alarm bells to me if it solves some real problem/people like it/etc. There are usually migration costs and "way overpriced" may still be a small slice of overall budgets.
True. For some companies that price is not enough to move the needle. For some companies it will be. Calendly is worth 4B at this time. If I could move 1% of their customers then that's worth it for me. Executing this won't be easy by there are way more than 1% of the people who will move to save cost.