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This is another symptom of Google's extreme "let's make algorithms do what people usually did". In an effort to automate everything and minimize employee-customer interaction, Google creates automated systems that work correctly 90% of the time. The 10% of the time it doesn't work correctly, you're fucked, and there's no way to contact anyone at Google to dispute or fix things.

Google just doesn't care at this point, because trying to fix the remaining 10% apparently costs more than the resulting good user experience / satisfaction would generate. This is also very visible in AdSense and Gmail. I think Google just doesn't like edge-cases.

Highly relevant Dilbert comic: http://dilbert.com/strips/comic/2001-02-25/



This is another symptom of Google's extreme "let's make algorithms do what people usually did".

Actually humans can't process all the video uploaded to Youtube, and never did. Viacom sued them for $1,000,000,000 (billion) and more rights-holders were lining up behind them to do the same. Not just for money - a lot of very powerful companies wanted Youtube shut down for good, and were willing to throw real resources at making that happen. Google put ContentID in place to placate the rights-holders in order to save Youtube's existence. It would literally be sued into oblivion and no longer exist if it weren't for ContentID. So there are issues, but don't think Google just did this on a whim.


Of course not, but once you have edge cases like a dispute, there needs to be a human who can view both videos and check who is right, instead of just starting another automated system. There needs to be a system in place to punish those who wrongfully claim videos, and that probably needs human overview.


The DMCA, flawed as it is, would have saved YouTube's existence. They created ContentID to mollify the Content industry into playing nice and creating the dumping ground that is Vevo and letting their products appear in the Google Play store. Without Content ID, they surely would not be playing along with Google's media store plans.

YouTube the site is clearly and plainly within DMCA safe harbor and has absolutely no need for ContentID to continue operating. It is the other things Google wanted to do with big Content that required this asinine system.


I'm reaching the point where that argument no longer holds water for me. So it's impossible to run a video site as large as Youtube without breaking the law or screwing people over? Then don't do it! Would the world really be worse off if instead of Youtube, we had 1,000s of much smaller sites, capable of handling their workload with real actual people?


Is the world really worse off with Youtube the way it is? or even the way it was, without ContentID? I can't say I see the harm in some people uploading crappy copies of some videos and not making a profit on them. Content owners will always overreact even if nothing bad is happening, for example this just happened: http://yro.slashdot.org/story/12/08/09/007212/legitimate-ebo...


> Is the world really worse off with Youtube the way it is?

With videos of Curiosity being taken down for copyright infringement? With "the little guy" having to wait up to a month for anyone to prove wrongdoing, and in the meantime their video goes offline? I'd say that's pretty bad, yeah.


Oh sorry when you asked about screwing people over I thought you meant content owners. Yeah I definitely agree if you meant screwing over site users.


I understand why they do this to regular people, but I don't understand why they don't whitelist accounts like NASA's so that they don't run into these problems.


Agree. I have an extensive background with Mechanical Turk, and this is a perfect problem for such the service. Google, I'm volunteering my time here to refine the DMCA takedown process.




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