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Merchants really do not want a 4% decrease in their gross revenue.


Yes they do, because they don’t have a decrease in gross revenue, but instead a higher gross revenue and smaller margins. But that results in higher profit for the merchant so they go with it.


OK, merchants do not want a new expense that is 4% of gross revenue. Klarna’s TOS currently says a merchant can’t surcharge for it… but Visa, MC et al used to do that too.




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