I mean, that's a different issue. When you asked them, they were happy, they gave good feedback.
I wonder if reviews should have a field for "how long have I owned it" (or even "about when did I buy it", to track changes in manufacturing quality). Places like TrustPilot would probably benefit from coming back to people and saying, "Here's a review you wrote a year ago; anything you want to add?"
Manufacturers could even submit an "expected lifespan", and reviews could be marked where they were made within that lifespan. A bad review after 7 years of owning a 5-year product shouldn't count as much as a bad review 7 years after owning a 10-year product.
> I mean, that's a different issue. When you asked them, they were happy, they gave good feedback.
The point remains that you don't need to "buy" reviews. You don't need to give out coupons, or gift cards, or rewards or in fact anything. Hence why I said "it's not that complicated" as per:
> You've got stores that would include a $5-$20 coupon/gift card in the item in exchange for a positive review.
Note: I did not last long in this business before hitting the eject button.