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Likely documentation-related.

As a US citizen I "just" needed to present my birth certificate and Social Security card to the DMV along with my "normal" license, and a print-out of a paystub from my employer online (that they didn't even look at).

Of course, the second factor is "going to the DMV", which depending on area can either be an all-day hellscape, or if you're rural, five minutes in and out.





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