Reminds me of H-B situational leadership theory (with the client analogous to one's "followers", and "willingness to perform" analogous to assholery; see http://en.wikipedia.org/wiki/Hersey-Blanchard_situational_th...) You want a client in the R4 or R2 performance readiness level, are willing to put up with an R3, and don't want to deal with R1s (no one does; unlike R1 employees, R1 clients aren't worth the investment.)