This is a powerful idea in that they've directly inserted themselves into the online conversation. That Twitter search stream aside, the rest of the content they have are pretty much regulated and closed despite being owned by a third party. YouTube has moderator tools, Flickr has moderator tools, Facebook fan pages have moderator tools. And Wikipedia is pretty darn hard to fuck with.
So, really, the only thing they don't have a direct control of is that Twitter search stream. However, Twitter is spending a lot of time right now deleting Skittles spam--I know this from personal experience!--and non-relevant tweets. I'm sure for Ev and team, Skittles is yet another big deal and they wouldn't want to fuck it up.
All in all, I really think this is genius and they're quite safe at protecting their brand's value.
This is a powerful idea in that they've directly inserted themselves into the online conversation. That Twitter search stream aside, the rest of the content they have are pretty much regulated and closed despite being owned by a third party. YouTube has moderator tools, Flickr has moderator tools, Facebook fan pages have moderator tools. And Wikipedia is pretty darn hard to fuck with.
So, really, the only thing they don't have a direct control of is that Twitter search stream. However, Twitter is spending a lot of time right now deleting Skittles spam--I know this from personal experience!--and non-relevant tweets. I'm sure for Ev and team, Skittles is yet another big deal and they wouldn't want to fuck it up.
All in all, I really think this is genius and they're quite safe at protecting their brand's value.