Remember that the context for many of the hoteliers you're talking about (old paper systems) is very different to the solution you're proposing (easier electronic systems and more profit).
Many of these hoteliers are running a lifestyle, not financial or business, context. Invest in new systems (and learning new systems)? Not worth the hassle. I even stayed with one hotel (7 rooms) - their problem with OTAs was being sent too many customers. They rarely wanted to be full, and they also hated 1 occupancy nights.
Many of these hoteliers are running a lifestyle, not financial or business, context. Invest in new systems (and learning new systems)? Not worth the hassle. I even stayed with one hotel (7 rooms) - their problem with OTAs was being sent too many customers. They rarely wanted to be full, and they also hated 1 occupancy nights.