I think it's a bit disingenuous to say that Intuit doesn't get the web when their TurboTax web app is pretty good. Then again I didn't work there so maybe their tax software was handled by a different division than their Quicken products.
"I think it's a bit disingenuous to say that Intuit doesn't get the web when their TurboTax web app is pretty good. Then again I didn't work there so maybe their tax software was handled by a different division than their Quicken products."
I based my statements on (a) what I saw within Intuit about how the webapp is made/maintained (b) the customer complaint calls I heard (c) knowledge of the expected and actual revenue from the web app (the desktop app was acquired btw, the webapp built inhouse) and (d) the "strategy" meetings I attended. No "disengunous"ness intended.
For more than a decade INTU was a desktop company and that mindset pervades the company including their technical people. The web is deeply disconcerting to Intuit and their nightmare is that two guys in a garage will come up with something that takes their cash cows away. It maybe an unsual idea for people outside Intuit, but the top management is not laughing. (I guess something to this effect was what PG meant by "Intuit seems ripe for picking off". I agree. They are. Very.)
Another thing they haven't got a grip on is the success of the IPhone. There are a bunch of people who have been working for the last two years on getting native IPhone versions of various Intuit apps to work. they aren't having much success. Again I know this from working there, attending very high level strategy meetings and so on.
My post above was(is) just my opinion, worth exactly what anonymous opinions on the web are worth. It was an off the cuff post posted while my code was building and deploying, which I thought might be of interest to people on this forum. I don't want to get into a debate on the merits of TT or Intuit.