> It seems like nobody at BB cares about the restore process
Brian from Backblaze here -> I care! It just keeps getting bumped by something higher priority. I have a spec for how to speed up the restore tree browsing, it's just waiting for us to have a spare moment. For a while the Vaults took precedence.
Part of running Backblaze without VC funding is we can only hire programmers when we can afford it out of profits, and we're up to about 6 programmers (the result of a recent burst of hiring) which handle all of: Windows, Macintosh, iOS, Android, and in the datacenter they built the pods, the Vaults, and the web front end. But we'll get there, I swear.
> or that it doesn't sell new subscriptions.
This is unfortunately the heart of the problem. The most important thing to get smooth as glass is the BACKUP part, that sells new subscriptions. If we have your data safe, we can always hobble through a restore even if it is a little slow and clunky we can get all your files back after your laptop is stolen. If it held up sales, we'd jump over and do the one week of work to speed it up.
Brian from Backblaze here -> I care! It just keeps getting bumped by something higher priority. I have a spec for how to speed up the restore tree browsing, it's just waiting for us to have a spare moment. For a while the Vaults took precedence.
Part of running Backblaze without VC funding is we can only hire programmers when we can afford it out of profits, and we're up to about 6 programmers (the result of a recent burst of hiring) which handle all of: Windows, Macintosh, iOS, Android, and in the datacenter they built the pods, the Vaults, and the web front end. But we'll get there, I swear.
> or that it doesn't sell new subscriptions.
This is unfortunately the heart of the problem. The most important thing to get smooth as glass is the BACKUP part, that sells new subscriptions. If we have your data safe, we can always hobble through a restore even if it is a little slow and clunky we can get all your files back after your laptop is stolen. If it held up sales, we'd jump over and do the one week of work to speed it up.